Toll Free: (800) 888-8987 | Phone: (440) 835-3540 | office@ramsensors.com
Frequently Asked Questions
Are
your
products
built
to
order,
or
stocked?
Most
of
our
products
are
built
to
order.
However,
that
doesn’t
result
in
a
long
lead
time
for
the
customer.
We
pride
ourselves
on
quick
delivery,
and
can
even
accommodate
same
day
shipment
in
some
cases.
Contact
us
today
to
see
how
we
can
serve
you.
Do
you
only
sell
temperature
sensors?
While
temperature
sensors
are
the
essence
of
what
we
do,
we
manufacture
and
carry
a
wide
range
of
products.
Please
visit
our
products
page
for
a
glimpse
of
what
we
offer.
If
you
don’t
see
something,
please
call
or
email
us.
We
may
offer
that
product
or
are
looking
to
add
it
in
the
future.
Do
you
have
a
Quality
Management
program?
Yes,
and
our
Quality
Management
program
is
registered
to
ISO
9001:2015.
We
conduct
an
internal
audit
annually
to
ensure
we
are
properly
following
all
standards
and
improving
our
processes
continuously.
Can
you
help
me
with
design
of
a
product?
Absolutely.
Our
staff
has
a
vast
knowledge
of
various
products
and
applications.
We
do
our
best
to
assess
the
customers’
needs
and
deliver
the
correct
part
in
a
timely
fashion.
If
applicable,
we’ll
give
you
options
depending
on
application
and
budget.
Do
you
ship
internationally?
Absolutely.
Our
delivery
locations
and
carriers
are
dictated
by
the
customer.
Do
you
offer
quantity
discounts?
We
do,
although
we
don’t
have
a
fixed
discount
rate.
It
depends
on
the
quantity,
product
purchased,
and
other
factors.
It
is
best
to
email
us
for
a
quote
and
request
any
information
on
quantity
discounts.
Can
I
request
a
Certificate
of
Calibration
for
an
old
product?